Managed Service Provider with skilled, certified engineers that have Oracle expertise

MiCORE offers managed services that stand out from the rest.

MiCORE can provide highly qualified professionals who’ll work closely with you to manage day-to-day IT needs, becoming a valued extension of your team and giving you the time to focus on more business-critical initiatives.

Why Managed Services?

  • Skills Gap – Internal employees not familiar with advanced features
  • Difficulty providing 24/7/365 support
  • Reduce costs
  • Inability to retain talent – Employee turnover
  • Implement industry best practices
  • Improve service level

The benefits of using MiCORE Managed Services include:

icon-support24/7/365 Onshore Support
100% onshore DBA support team with no sick days, vacation days or issues due to turnover

icon-certifiedTeam of Certified Engineers
Deep technical expertise and specialized focus on the Oracle technology stack

icon-financialFinancially Predictable
Fixed monthly costs for service

Key Differentiators


  • Personal touch and relationships with our customers
    Not just a voice on the other end of the phone
    We build relationships with our customers with regular status meetings and frequent updates
    Provide annual health assessments to our customers – Free of Charge
  • Proactive
    We are not simply a break/fix organization
    Analyze AWR (Automatic Workload Repository) and ASH (Active Session History) Reports
    Annual health assessments
  • Strategic
    Trusted Advisor
    Understand our customers business
    Help establish direction for future growth
  • Process oriented
    Develop Runbooks and Standard Operating Procedures
  • Transparent – IT Dashboards
    IT Dashboards so you can see what we see
  • Consistent and Current
    We retain great talent and offer relevant training and cerification optortunites to stay on top of today’s technologies